How Document Requests Work

Follow these simple steps to request and receive your official University for Development Studies documents.

1

Create an Account

Register with your Student ID/Index Number, email address and phone number.

2

Login to Portal

Access your dashboard to view available documents and previous requests.

3

Select Document

Choose the document you wish to request such as Transcript, English Proficiency Letter, Enrollment Letter or Certificate.

4

Provide Request Details

Enter delivery information, destination address, recipient details and any additional instructions.

5

Make Payment

Pay securely using Mobile Money, Debit Card or other supported payment methods.

6

Registry Review

Your request is reviewed and processed by the University Registry.

7

Track Progress

Receive real-time status updates from your dashboard and email notifications.

8

Receive Your Document

Download electronic copies or collect physical documents depending on the request type.

Secure & Reliable

Your data is protected. We ensure the highest standards of security and privacy.

Fast Processing

We process your requests efficiently and notify you when they're ready.

Track Anytime

Track the status of your requests in real-time from your dashboard.

Easy Access

Access your approved documents anytime, anywhere and download with ease.